Return & Refund Policy

At Wissota Brass, we take pride in the quality of our products.

As-Is Products & Final Sales

Products are sold as is, and all sales are final, except where a refund or other remedy is required by applicable law. We do not accept returns or exchanges for buyer’s remorse, an incorrect selection made by the customer or a change of mind.

Damaged Products & Quality Concerns

If your order arrives damaged or you have concerns about its condition or quality, please contact us as soon as possible. Include your order or invoice number, a description of the issue and clear photographs of the product and packaging.

We review concerns individually and may offer a replacement, store credit or refund when appropriate. Please contact us before returning an item so we can provide instructions for any authorized return.

Your Rights

This policy does not limit any rights or remedies you have under applicable law. Cancellation and refund rights for delayed or unshipped merchandise are described in our Shipping Policy.

By placing an order with Wissota Brass, you acknowledge and agree to this Return & Refund Policy, subject to applicable law.

Contact Wissota Brass

Questions? Email brass@ecogroup-inc.com or call (715) 303-5995.