Explore how phone assistance, customer records, websites and follow-up can work together. These answers explain the practical details before you choose a plan.
During your free 30-minute strategy call, we review your current process, discuss where inquiries get stuck and identify the setup and next steps that fit your business.
Have a question about your business?
Let’s discuss your existing tools, scheduling rules and customer communication. Your proposal will confirm the features, setup, usage allowances and support included.
Book a Free Strategy CallCommon questions, clear answers
What does ECO Automation provide?
It is a connected business platform offering AI phone and chat assistance, CRM, websites, marketing and follow-up capabilities. ECO Automation helps explain and configure a suitable solution for your business.
Is the receptionist a person?
No. It is an AI assistant and should identify itself as such. You define when it should take a message or hand a conversation to a person.
Can it book appointments?
Yes, when connected calendars, appointment rules and availability are configured. We test the booking path before activating it.
Can I use my current number and software?
We review routing and integration options during setup. Compatibility must be confirmed rather than assumed.
What does it cost?
Monthly plans are Opportunity Concierge at $395, Growth Concierge at $895, and Complete Partnership Package at $2,497. View plans and pricing. Selected services, setup scope, usage allowances and any additional usage-based charges are confirmed before enrollment.
Do you guarantee jobs or search rankings?
No. The system supports responsiveness, organization and follow-up; outcomes depend on your business and implementation.
Where do I ask questions?
Email automation@ecogroup-inc.com or call (715) 303-5995.
Who is ECO Automation for?
Service businesses and contractors looking for a more consistent way to answer inquiries, follow up and keep track of opportunities. We review your current process before recommending tools.
Does this replace my team?
The system supports your team with repetitive tasks, reminders and organized customer information. Your team still sets the rules and handles the conversations and decisions that need a person.
What about texting rules?
Business texting requires appropriate registration and customer consent. Email workflows can be configured first, with texting added after those requirements are in place.